Refund & Exchange Policy

Refund & Exchange Policy

At VARELLA, your satisfaction is our priority. We offer a flexible return and exchange policy to ensure a seamless shopping experience.

Eligibility for Returns:

Items must be returned within 14 days of receipt.

Products must be in their original condition, unused, and in the original packaging.

How to Start a Return or Exchange:

To request a return or exchange, please contact us via WhatsApp or through our Contact Us page.

Please provide your order number, city, and a photo of the product to help us process your request faster.

Processing & Delivery:

Requests are typically approved within 3 business days.

Once approved, our courier will reach you within 3 to 5 business days for the exchange or pickup.

Important Notes:

Full refunds are guaranteed if the product received is damaged or significantly different from the description on our website.

• We are not responsible for product expectations that are not mentioned in the product description.